Privacy policy
This Privacy Policy is meant to help you understand what information we collect and why, how data is classified and how you can delete it.
About Folgo
Folgo is a Google Chat App letting letting you:
Connect to your drive to get insights about your Google Shared Drives
Connect to BigQuery to get information on the activity of your Google Shared Drives.
This chat app is tightly integrated with your Google account and the data stored in said account.
Chat app are created and powered by Google Apps Script, on Google servers.
Information gathered by a chat app will never be sold or shared to external people. When we need to store data outside of your Google account, we use a Google service for that: Firebase. Your data never leaves Google servers. We are only storing data in Firebase when needed to provide the service offered by the chat app . Most data collected by our chat app are directly processed within Google Apps Script and are not saved in any database for later reuse.
Our App's use of information received, and App's transfer of information to any other app received from Google APIs will adhere to Google API User Data Policy, including the Limited Use Requirements.
Acceptance of this policy
Folgo can only be installed from the Google Workspace Marketplace and when installing, Google will prompt you to accept this policy: “By clicking Continue, you acknowledge that your information will be used in accordance with the terms of service and privacy policy of this application.”
To remove the chat app access to your Google account, you must uninstall the chat app from the Google Workspace Marketplace (see “User Account Deletion”).
User Account Deletion
By using Folgo, we only access data that is absolutely necessary for the chat app to run correctly. If you wish to stop using our service, simply follow the steps below to uninstall Folgo from your Google account:
Go to the G Suite Marketplace Manage apps page
Next to Folgo, click the menu icon
From the drop down menu, click Uninstall
Uninstalling Folgo will interrupt all the chat app functionality and activities on your Google account.
However, there is no automatic deletion of your user data in our database (Firebase). To get your data from Firebase deleted, please send your request to support@folgo.app and we will proceed to the deletion within 30 days.
Data Classification
Depending on its security impact, data is classified according to the five following categories:
Confidential data has the highest level of security. Only the user has access to it. To get information about your files and folders, Folgo requires full access to your Google Drive, but the content of all files from your Google Drive are strictly confidential and Folgo never reads that content.
Sensitive data is needed for Folgo to perform the service you are requesting from the chat app, and is never shared out of this scope. All sensitive data such as files and folders, the spreadsheets generated by Folgo, and all metadata of your files and folders (titles, ids, urls, types, locations, paths, owners, editors, commenters, viewers, shared outsides, creation dates, last modifying dates, last update dates) remain under your control within your Google account.
Shareable data can be shared to specific people within the company. For example, the Folgo Support Team may ask users to share their Google Sheets reports for troubleshooting purposes. We will never keep a copy of your Drive documents' data and we strongly encourage you to remove us access to your files once your request has been addressed and resolved.
Public data can be shared as public records, like all the content published in this Folgo's website.
Private data belongs to individuals who are responsible for the maintenance and backup.
Data Access
When you install Folgo on your Google account, You will be prompted to authorize different accesses. Those authorizations will only be used to perform the service you are requesting from the chat app you have installed.
Why does Folgo need access to those scopes?
Google Drive access:
To access to Google Shared Drives Names and IDs
To get the metadata of files and folders
Google Chat access:
Get the previous messages in the Folgo conversation to have a conversation with more context and therefore more natural
Create Spaces associated to a Shared Drive then add Shared Drive managers and Folgo to the Google Spaces.
BigQuery access:
Query specific BigQuery tables to obtain information on Google Shared Drives
Google Sheets access:
To list in a Google Sheets requested files or folders data
External service:
To get access to Firebase, the real-time database from Google
Data storage
Data we store:
Your Google account, to identify you as a Folgo user
Your Goolge Shared Drive IDs.
Data we do NOT store:
Any information regarding your Goolge Shared Drive
Your Google Drive files
Retention time
We only retain collected information for as long as necessary to provide you with your requested service. What data we store, we’ll protect within commercially acceptable means to prevent loss and theft, as well as unauthorized access, disclosure, copying, use or modification.
Changes to this Privacy Policy
We may update our Privacy Policy from time to time. Thus, you are advised to review this Privacy Policy is subject to occasional revision, and we reserve the right to modify this Privacy Policy relating to Folgo at any time, effective upon posting of an updated version of this Privacy Policy.
When we do, we will revise the updated date at the bottom of this page (https://www.folgo.app/chat-privacy-policy) periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page and make available on the same website an archived version of the Privacy Policy before its revision: https://www.folgo.app/privacy-policy/archives. Continued use of Folgo after any such changes shall constitute your consent to such changes.
If your business or legal entity needs to be explicitly notified in case of changes to the terms, you may send an email to support@folgo.app to be added to our notification list.
Last updated: December 26, 2023